The satisfaction of our customers is extremely important to us. If you want to proceed with an exchange or a refund, please send back your items to the following address, with your order number and the reason of the return :
67 Boulevard Joubert O
Once this is done, you can contact us at firstname.lastname@example.org and let us know that you have shipped the parcel and include your tracking number if you have one. Items must be returned within 20 days of the date of purchase. The item should not be washed and must have its original tags. We do not cover shipping costs for exchanges and returns.
Apexways is not responsible for lost or damaged items during shipping. We recommend using a secure shipping method with a tracking number.
We reserve the right to refuse the refund or exchange of an item if it is not in perfect condition.
TAKE NOTE that we do not exchange or refund final sales.