Shipping Policy, Exchange and Refund




  • Orders will be processed and shipped within 48 hours.


  • The satisfaction of our customers is extremely important to us. If you want to proceed with an exchange, write to us at Items must be returned within 20 days of the date of purchase. The item should not be washed and must have it's original tags. Transport is your responsibility.

  • Apexways is not responsible for lost or damaged items during return shipping. We recommend using a secure shipping method with a tracking number.
  • We reserve the right to refuse the refund of an item if it is not in new condition or if it is not packed in its original box.


  • TAKE CARE for the final sale we do not exchange or refund.


  • You must contact us at within 20 days of purchase.
  • We will give you the packing and mail instructions. If the item is defective, we will offer a replacement or refund of the price of the item and the original delivery charge.