Shipping Policy, Exchange and Refund
DELIVERY TIME :
- Orders will be processed and shipped within 48 hours.
- The satisfaction of our customers is extremely important to us. If you want to proceed with an exchange, write to us at firstname.lastname@example.org. Items must be returned within 20 days of the date of purchase. The item should not be washed and must have it's original tags. Transport is your responsibility.
- Apexways is not responsible for lost or damaged items during return shipping. We recommend using a secure shipping method with a tracking number.
- We reserve the right to refuse the refund of an item if it is not in new condition or if it is not packed in its original box.
- TAKE CARE for the final sale we do not exchange or refund.
DEFECTIVR OR ERRONNEOUS ITEMS :
- You must contact us at email@example.com within 20 days of purchase.
- We will give you the packing and mail instructions. If the item is defective, we will offer a replacement or refund of the price of the item and the original delivery charge.